ICS provides innovative solutions to your Firm’s business challenges. Our methodology combines industry best practices and product knowledge. We deliver efficiency through technology, and are committed to the success of our Clients. Our expertise and reputation for successful implementations makes us the premier solution provider to the legal industry. We are the trusted technology adviser to each and every Client - and hope to become yours.
Our team members possess industry-specific expertise derived from working with hundreds of Clients in the legal industry and other vertical markets. This rich industry knowledge allows our team to efficiently implement tailored solutions while transferring best practices and methodologies to your organization. We take the time to understand your business environment, helping to leverage your competitive advantage.
Top 10 Reasons Firms Choose ICS
ICS stands for integrity. Our honesty, sincerity, and commitment to satisfy our clients no matter what it takes, sets us apart from other integration firms.
2. Client Focused
ICS’s end goal is to exceed expectations and achieve 100% client satisfaction. This is evidenced by the numerous clients who have selected ICS for projects and support services spanning multiple technology cycles and upgrades.
ICS continually fosters trusted adviser relationships with its clients. Our recommendations focus on overall success with the budget in mind and the client’s best interest at heart. We will not provide recommendations on a solution that will give ICS a short-term profit if it does not benefit our client in the long run.
4. Consistency and Reliability
ICS is deeply committed to efficiency through technology. We put considerable emphasis on follow through to ensure the solutions we implement provide the stability our clients are looking for. By following the established path of “efficiency you can trust,” ICS will remain stable, predictable, and well-respected by its clients and the legal community.
5. High Quality
ICS will never accept mediocrity as a solution to a problem. We are completely dedicated to the implementation of sound technology and act as “beacons of light” to help our clients adopt this philosophy.
The key to the success of ICS is systemization. Our process is to create, orchestrate, refine, and replicate standardized solutions utilizing a best of breed approach. Supporting documentation provides functional knowledge transfer and ensures successful long-term support.
7. Knowledge and Expertise
ICS has focused on the technology needs of our clients since 1989. Our team members possess industry-specific expertise derived from working with hundreds of clients in the legal industry and other vertical markets. They also hold numerous industry and vendor certifications, which they use to design and implement secure and effective solutions for our clients.
ICS’s position in client offices ranges from that of Strategic Technology Consultant to working side-by-side with internal IT and Administrative personnel. In smaller client firms, ICS becomes the outsourced IT Department, providing onsite and remote support as needed. In either case, our technology solutions will be customized for your environment.
9. Best of Breed
ICS takes a best of breed approach to all its offerings, from our technologies to our business partners. By selecting only premier technology vendors to partner with, ICS is able to establish and maintain essential value-based relationships.
ICS partners with its clients to form and maintain strategic long-term relationships that generate mutual success. We are also dedicated to the personal and professional growth of our team members. Together with our clients and staff, we believe in our ability to accomplish anything as a team.
Supporting The Technology Needs of The Legal Community Since 1989